Digital transformation refers to the changes associated with the application of digital technology in all aspects of human society. Digital transformation may be thought as the third stage of embracing digital technologies: digital competence → digital literacy → digital transformation. The latter stage means that digital usages inherently enable new types of innovation and creativity in a particular domain, rather than simply enhance and support the traditional methods.
It has been more than 30 years since computers had been introduced into business world. With the help of, powerful mobile devices and high connectivity, now we are living in a momentary world that is evolving so fast towards digital that now digital transformation is inevitable.
Most of the C-Levels in corporations started to pay more and more attention to Digital Transformation. They believe, without this transformation, even a long-established company may extinct. It is the Kodak example they are afraid of. To be honest, the risk is there, however is 'Digital Transformation' just enough?
Marketing, sales, manufacturing, finance processes should all be digitized in order to fulfill the transformation. It includes working anywhere anytime, broader and faster communication, enterprise integration that would enable performance & efficiency improvements.
That is all well planned and should be executed step by step. Yet can you imagine any change to be internalized without a holistic approach? Without embarking every team member, adjusting / improving their competencies, engaging them all around the same evolving mindset …
That's why, we believe this topic should be handled with a broader scope and it is the reason behind we like to call it a "Business Transformation 'rather than a Digital Transformation.
In other words Business Transformation shall handles the topic more broadly including mindset and organizations, leadership and entrepreneurial mindset, education and pragmatic planning.
Your Business Transformation journey is unique
Every company has its own inner dynamics and every category has its own realities hence your journey should be tailor made to your business. When there is so much at stake, it is not an easy task to move the rocks around, without rigor planning, sufficient on-boarding, kicking off the new mindset with an adjusted organizational structure.
The internal impact – Mindset & Organization
Any change in a company first impacts its own resources, starting from human. Top-down transformation approaches tend to stay at the top level with Digital Transformation Teams, causing manager level (or further) to think it is not their business. The only way to beat the resistance to change is to embark the resistors ASAP.
Corporate and entrepreneurial mindsets are two far ends thus moving from one to other is not given. However, with the power of a corporate company, an entrepreneur mindset can achieve higher goals sooner. That's why, we should keep on increasing skills of the individuals in our organization, empowering them to move forward within the team.
The Impact on Consumer Experience
Digital transformation for the consumer end includes an architecture of your digital ecosystem to be able to do better listening, segmentation and tracking, enabling you to increase your digital media investments efficiency, letting you to fish where the fishes are. All these changes will definitely have a positive impact on your consumer engagement and thanks to the new tools, we will be able to measure the ROI of your campaigns / activities.
Step by Step Approach
As said, digital transformation is a key stage throughout this journey. All your existing processes should be analyzed with expert analysts according to the dynamics of your company and industry. Only after then, a solution can be determined and tailored to your needs. The gains here are not necessarily immediate, therefore long term investments should be planned with an entrepreneur mindset.
All in all, Digital Transformation is inevitable in this era, we just need think it as broad as it requires to land it well in your organization. As Portera we are committed to understand, analyze together and help you build the right organization to reach this new mindset fully.