ROCHESTER, Minn. — After
an extensive nationwide search, Mayo Clinic has named Rita Khan chief digital
officer, Mayo Clinic. Khan will guide Mayo Clinic’s strategy as it prepares for
transformative changes in the digital space.
As Mayo Clinic’s first chief digital officer, Khan will be responsible for digital strategy, establishing the Mayo Clinic Center for Digital Health, and implementing a comprehensive business plan and digital standards that align with Mayo Clinic’s culture and values.
is committed to leading the digital transformation of health care by creating world-class
platforms that align with our patients-first culture and values,” says Gianrico Farrugia, M.D., Mayo Clinic’s president and
CEO. “We must continually innovate and reimagine the delivery of health
care, and we are delighted that Ms. Khan, with her diverse experience in consumer-focused
digital innovation, will lead this effort.”
Khan most recently
was senior vice president of consumer digital at UnitedHealthcare, where she directed
enterprise-level digital strategy. She led a team responsible for designing and
building digital solutions for providers, employers and members across UnitedHealthcare’s
commercial, Medicare and Medicaid businesses.
With more than 20
years of experience in retail and ecommerce, Khan previously was global vice
president of Product at Digital River Inc., a provider of ecommerce, payments
and marketing services. She also was director of bestbuy.com and director of
Best Buy’s direct to business channel. She began her career at Target Corp.
to align my deep background in retail, and most recently health care, to focus
on consumer experience, product design and digital with an organization whose
values I share — grounded in always putting the consumer first,” Khan
says. “Mayo Clinic was founded on the belief that the needs of the patient
comes first. I look forward to helping advance that commitment as we expand our
digital solutions for the people
Khan has a
bachelor’s degree from Tufts University and an MBA from the University of St.
and data-driven innovation are
making it possible for us to solve some of the most complex medical problems as
well as expand our capabilities to provide high-quality health care with a
human touch in the digital space,” says Jeffrey Bolton, Mayo Clinic’s chief
administrative officer. “Ms. Khan has a record of innovation in designing
digital solutions to improve health care and patient experience. We’re excited
to have her join our leadership team as we work to transform how Mayo Clinic
delivers patient-centered care in the digital era.”
About Mayo Clinic
Mayo Clinic is a nonprofit organization committed to innovation in clinical practice, education and research, and providing compassion, expertise and answers to everyone who needs healing. Visit the Mayo Clinic News Network for additional Mayo Clinic news and An Inside Look at Mayo Clinic for more information about Mayo.